Roadside Assistance

Idealnet is the commercial truck industry’s premier 24/7 Roadside Assistance service from Idealease. Your driver’s well-being and their loads are very important to Idealease. When an emergency happens, we are dedicated to getting your driver and your truck back on the road as quickly as possible so you can meet your deadlines and keep your business running smoothly.

If calling to report a breakdown or in need of Roadside Assistance, please call 1-800-IDLEASE (435-3273). 

Drivers should have the following information ready for the Idealnet representative:
Name/Phone Number
Idealease Unit #
Last 8 digits of the Truck VIN Number and Trailer Number
Company Name
Location you Rent/Lease from
Truck Mileage
Load Details (if loaded)
Most accurate Location information
Symptoms/Dashlights/Sounds you are experiencing
 

Other Services Available to Idealease Customers

  • Dedicated Maintenance
  • Mobile Service (at designated locations)
  • Periodic state and federal inspections
  • Idealnet 24/7 Roadside Assistance
  • Idealease Fleet Services
    • Idealease Fuel Card with U.S. and Canada fuel tax reporting
    • Vehicle licensing, permitting, legalization
    • Motor Vehicle Report Service
    • Telematics Services
  • Idealsafe Safety & Compliance training and consultation
  • Driver training to reduce driver turnover
  • Replacement rental vehicles
  • Discounted rental vehicles